Contact the Academic Awareness Team

You can speak with an Academic Awareness team member by phone – call 408.864.8388

  • Someone is available on Monday, Wednesday and Friday from 10:30 a.m. to noon
  • Outside those hours, please leave a voicemail with your full name, CWID, phone number and a good time to reach you

Or use one of these methods:

  • eAdvising Questions

    Use the eAdvising System for a Quick Question

    Online Advisr icon

    You can use eAdvising to send us a question. Here's how:

    1. First, click the yellow bar that says Log In to eAdvising.
    2. Once you have logged in, click Ask a Question. 
    3. From the drop-down menu select a question.
    4. Type in any details that will help us understand your situation, and then click Submit.

    Log In to e-Advising

  • Drop-Ins

    Drop-In for 10-15 Minutes on Zoom

    Zoom Appointment Session icon

    Have a quick online chat with a member of the Academic Awareness team – no appointment needed – during the hours listed below. 

    Click the yellow bar that says "Drop In Via Zoom" to log in for a 10-15 minute virtual session during these hours

    • Mondays:  11 a.m. to noon 
    • Tuesdays: 4 p.m. to 5 p.m.
    • Wednesdays: 1 p.m. to 2 p.m.
    • Thursdays: 2 p.m. to 3 p.m.
    • Fridays: 10-11 a.m.

     

    Drop In via Zoom

  • Appointments

    Make an Appointment

    Zoom Appointment Session icon

    Click the button below to schedule an appointment with an Academic Awareness counselor.

    If you are part of a program or Learning Community that has its own counselors,  please make an appointment with your program counselor. (You can find your program counselor listed in the Our Counselors directory.)

    Schedule Appointment

Winter Office Closures

  • Dec. 22, 2023-Jan. 1, 2024: Winter break
  • Monday, Jan. 15: Martin Luther King Jr. Day
  • Friday-Monday, Feb. 16-19: Presidents Day holiday


Meet the Academic Awareness Team


Robert Alexander

Robert Alexander 
Counselor and Chair


Katie Davis

Katie Davis 
Interim Student Success Specialist 


Patricia Del Rio

Patricia Del Rio 
Program Coordinator I


Mark Fu

Mark Fu 
Counselor 


Herminio Hernando

Herminio Hernando 
Counselor


Teresa Kasoyan

Teresa Kasoyan 
Interim Student Success Specialist 


Bidya Subedi

Bidya Subedi 
Supervisor

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