TBH: 24/7 Mental Health Support – Free!

Feeling Stressed or Overwhelmed?

Get Free Mental Health Support – 24/7

TBH provides free online mental health support, whenever you need it

Your mental health matters, and we’re here to help. TBH offers free, on-demand mental health support for De Anza students. It’s built for you, by experts who understand what you’re going through.

• No long waits
• No limits
• Just real help, whenever you need it

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What's TBH?

• On-demand support, 24/7: Speak with a mental health professional online. No long waits: You'll be connected in minutes. 
• Unlimited sessions: No caps, no fine print. Get as much support as you need.
• More than therapy: We also provide coaching, group support and digital tools designed for you.
• Basic needs assistance: Get connected to essential resources, including help with food, housing, child care and transportation.
• No app or insurance needed: Just log in and get started.
• Everything is online: You can connect anywhere, anytime, on any device.

TBH is available for all registered students at De Anza or Foothill college. It has replaced the TimelyCare service as of April 1, 2025.

Here's What You Can Get

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Sign Up for TBH

FAQs About TBH

Getting Started

• How do I sign up?

  Super easy. Just go to link.tbh.us/fhda and sign up with your @student.deanza.edu email account. Once verified, you can switch to a personal email if you’d like.

• How do I book a session?

  After signing up, you’ll answer a few questions to help us understand what kind of support works best for you. From there, you can book a session with a therapist or coach in just a few clicks.

• Do I need to download an app?

  Nope! No app needed. Just log in from your phone, tablet or computer and get started.

Cost and Availability

• How much does TBH cost?

  $0. No fees, no insurance, no credit card – just free, unlimited support

• When can I use TBH?

  Anytime! TBH is available 24/7. You can connect with a coach in under 10 minutes or schedule therapy and group sessions between 7 a.m.-10 p.m. daily.

• How many sessions can I have?

  As many as you need! There are no session caps. You can schedule weekly one-on-one sessions and join multiple group sessions per week.

Eligibility and Accessibility

• Who is eligible to use TBH?

  TBH is available for registered students at De Anza or Foothill college.

  • You can receive services during breaks between quarters if you took classes in the last quarter or have registered for the upcoming quarter.
  • Services during summer session are available if you took classes in the previous (spring) quarter, are taking classes in summer session, or have registered for the upcoming fall quarter.

• Can international or undocumented students use TBH?

  Yes! TBH is available to all students enrolled at De Anza or Foothill College, no matter your status.

• Is TBH available in other languages?

  Yes! We offer Spanish-speaking providers and live translation in over 240 languages.

Crisis and Special Support Needs

• What if I’m in crisis or need urgent help?

  TBH isn’t a crisis service, but help is available. If you or someone you know is in immediate danger, call 9-8-8 (Suicide and Crisis Lifeline) or visit the nearest emergency room.

• Who does TBH not support?

  TBH is not a fit for severe mental health conditions requiring intensive treatment, including substance abuse, eating disorders or conditions needing frequent in-person care. In those circumstances, we can help connect you to the right resources!

Coaching vs. Therapy

• What’s the difference between coaching and therapy?

  Great question!

  • Coaching is goal-focused and action-oriented, helping you tackle specific challenges like stress, time management or motivation.
  • Therapy is deeper, helping you work through emotions, trauma, anxiety or depression.

  Not sure which is right for you? No worries – your provider can help you decide.

• What if I start with coaching but want therapy later?

  Totally fine! You can switch between coaching and therapy anytime based on what works best for you.

Transitioning From TimelyCare

• What happens to my TimelyCare account?

  De Anza and Foothill College are switching to TBH on April 1, 2025. If you need records from TimelyCare, download them before then or call 833-4-TIMELY for help.

• Can I transfer my TimelyCare records to TBH?

  Yes! Once you sign up for TBH, you can securely share your records with your new provider. If you need help, email us at fhda@tbh.us. 

• Will I be limited to the number of sessions that TimelyCare allowed?

  Nope! TBH offers unlimited sessions – so you can get support as often as you need.

• Can I pre-register before April 1?

  Yes! Pre-register now at link.tbh.us/fhda and we’ll get your account set up as soon as TBH launches.

Privacy and Confidentiality

• Is my information safe with TBH?

  Absolutely. Your data is private and secure. We only share minimal care summaries with your school’s wellness center to ensure continuity of care. Beyond that, everything stays confidential.

• Who can I contact if I have questions?

  Email us at fhda@tbh.us or text us at 415-895-3932.