How to Reach Us

Got a question? Need help with registration, admissions or your student records? If you need assistance, you can


Zoom Help Desk

No appointment is required for the Zoom Help Desk. Students are served on a first come, first served basis. After joining the Zoom session, there may be a wait. Thank you for your patience in advance. The Zoom Help Desk will be available

  • Mondays and Tuesdays: 3 p.m. to 5 p.m.
  • Wednesdays and Thursdays:  9 a.m. to noon 
  • If you have trouble connecting, or need assistance outside of the Help Desk hours, please contact us.

Join Via Zoom

Note: You'll need to show a valid photo ID before we can discuss any matters related to your student account or records. You may also want to review these tips on using Zoom


In Person Assistance

We're available at the Enrollment Services counter, across from the Bookstore, on the first floor of the RSS Building (park in Lot A).

  • Monday-Thursday:  9 a.m. to 5 p.m.
  • Friday: 9 a.m. to 1 p.m.

Please remember that you must follow the rules for coming to campus.

You can drop in without an appointment to get in-person assistance with

  • Admission and Records questions
  • Assessment questions
  • Graduation applications
  • Payment of fees – in cash only, exact change only
  • Registration issues
  • Residency or AB 540 questions

For more complex issues, you can also make an appointment to meet with someone for assistance. Click the yellow button to schedule a time when you can come to our office:

Make an Appointment


You can access many of our services online.

  • Check this website – use the navigation menu or click the magnifying glass icon to search for what you need
  • Look on MyPortal in the "Student Apps" section
  • Contact us by submitting our online help form

We will respond to your requests as quickly as possible. Thank you for your patience, understanding and flexibility. Here are some of the things you can do online or by email

The Admissions Office is part of the Enrollment Services Division, which also assists students through these offices 

Other services in the RSS building include

Apply NowRequest help 

Visit Us

students pointing at phone

Admissions Office

Virtual Help Desk

  • Monday and Tuesday: 3 - 5 p.m.
  • Wednesday and Thursday: 9 a.m. - noon
  • Friday: Closed

Phone

  • 408-864-5300

In-Person Assistance 

  • Monday-Thursday: 9 a.m. to 5 p.m.
  • Friday: 9 a.m. to 1 p.m.

Location:

Registration & Student Services (RSS) Building, First Floor


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