Disability Support Services

As a comprehensive program, Disability Support Services (DSS) provides and array of legally mandated accommodations and supportive services for students with a wide variety of disabilities who are enrolled in De Anza's vocational certificate, degree and university transfer programs.

Services start with a student's initial contact at De Anza and then continue through his or her transition to work, university or other community options. This approach offers and ongoing point of contact providing disability management counseling, a broad array of accommodations and coordination to increase access to campus resources.

As part of De Anza's Disability Support Programs and Services (DSPS), DSS assists the college to comply with legal mandates related to access and equal opportunity for persons with disabilities such as applicable requirements in the 1990 Americans with Disabilities Act. Title 5 of the California Community College Code of Regulations and Sections 504 and 508 of the 1973 Rehabilitation Act.

New and Returning Students
In order to receive your disability-related services and accommodations at De Anza College you must first complete these steps:

1. Apply to De Anza College
2. Submit DSPS Application for Services
3. Submit Disability Verification Form
4. See DSS Counselor

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Before services or accommodations can be started, a currently enrolled or prospective De Anza student who wants to receive accommodations or take educational assistance classes as a result of an eligible disability must meet with a DSS counselor or Learning Disabilities Specialist for an intake appointment and complete DSS program paperwork and college enrollment requirements. 

When you are ready to apply for disability-related services and accommodations at De Anza College, follow the steps listed on our DSS Apply Now webpage.

DSS Apply Now

Disability Support Services students qualify for priority registration, when the completed enrollment requirements for De Anza College have been met.

The following State requirements need to be met, if a DSS student would like to receive priority registration from Disability Support Programs and Services:

• Current Educational goal i.e. Transfer, AA
• Degree, or Certificate
• Declared Major i.e. English, Computer Science, etc.
• Completed Orientation
• Cleared for placement by the Assessment Center
• Current Comprehensive Educational Plan
• GPA above 2.0
• Completed less than 150 units*
• Have not been on probation for two consecutive quarters*
• Not a High School student
• Current DSS student receiving services

Contact your DSS Counselor if you are a student who has:

* 150+ units
* been on probation for two consecutive quarters

Students are ­encouraged to meet with their DSS Counselor for registration support and take advantage of priority registration to accommodate disability related needs:

• Special scheduling
• Class location requirement
• Arranging for alternate media
• Furniture, etc...

How does DSS support students

• DSS services are confidential and voluntary
• DSS services are confidential and will not be disclosed on the official transcripts

Students with verified disabilities work individually with their assigned DSS Counselor. Depending on the nature of the disability and its impact on student’s specific educational limitations, the following DSS services may be recommended:

• Testing Services
• Assistive Technology
• Alternate Media Services
• Deaf / Hard of Hearing Services
• Campus Mobility Shuttle Service

Students: After your DSS application and counseling intake appointment is complete, please use Clockwork to request your approved accommodations.

Clockwork is a complete scheduling and data management system for our Disability Support Programs and Services, streamlining via Myportal and simplifying processes for accommodation requests. You will use ClockWork to send your accommodation letter to your instructor(s) who will complete your request. 

• Accommodations are not automatically provided at De Anza College
• Students must request their accommodations directly through Clockwork

Please refer to the video and transcript below on how to request your accommodations.

• Accommodations must be requested each and every quarter
• Accommodations are effective, once the student submits their letters of accommodation (LOA) to their instructors
• Accommodations are not retroactive

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How to Request Test Accommodations

The following video provides guidance on how De Anza College students can request accommodations through the college's website and Clockwork portal system. The step-by-step process of navigating the portal, selecting classes, and submitting accommodation requests, including details about the types of accommodations available for different class formats. Students were instructed to complete their requests on the first day of the quarter and to use alternative platforms if the current video is inaccessible.

To start the video, please click on How to Request Test Accommodations

The video has three chapters:

1. Requesting Accommodations at De Anza - From: 00:00
2. Clockwork Menu Accommodation Request - From 01:25
3. Accommodation Request Process Overview - From 02:34

Video Transcript - How to Request Test Accommodation 

• This video shows you how to request accommodations at Disability Support Services at De Anza College.
• First, you need to go to the De Anza College website at www.deanza.edu.
• At the top of the page, there is a login to my portal. It can look like a golden lock.
• Click on that.
  Log in using your 8-digit student ID and password.
• In the apps, you will need to find Clockwork.
• If you cannot find Clockwork on your homepage, then click on View All Cards, and search for Clockwork.
• You can favorite Clockwork by bookmarking it.
• Open Clockwork by clicking on Student and Faculty.
• Next, you will need to click on Clockwork De Anza Disability Support Programs and Services.
• The Clockwork menu will appear. 
• Select the accommodation letter by clicking on it.
• This will take you to the initial page.
• Select Accommodations by clicking on it.
  This will take you to the page that lists all of your current classes for the quarter.
• In this instance, you will note, student already requested the accommodations and still has one pending.
• The first column shows the classes.
• The second column shows that you have not requested your accommodations.
• And the third column allows you to request the accommodation for the class.
• You want to choose the request button for any of the shown classes.
• Now, all of your classes will appear on the right-hand side, and the accommodations list will appear on the left-hand side.
• DSS recommends you select all classes, even when shown twice, one for the class, and one for the lab.
• Next, check only the accommodations you will need for this class.
• In this case, check extended time, and reduced distraction, as it is an in-person class.
• If this student was taking an online class, the only accommodation a student can request is extended time on exams.
• Online classes should be requested separately.
• Now that you have selected the classes and the accommodations.
• Click on My Accommodations are correct.
• Finally, you will need to scroll down to the bottom of the page and agree by checking the box for Clockwork to email your instructor the letter of accommodations.
• Once you click on Submit, the letters will be sent out to your instructor, to the DSS counselor, and to you.
• Clockwork will automatically take you to the previous screen and will show you in the second column that your letter of accommodation was sent.
• DSS highly recommends you request your accommodations on the first day of the quarter.
• Should this version of the video not be accessible to you, then please use the platform that works best for you.

Students who have any verified disability that meet the criteria of impairing a major life activity and causes and educational limitation in the college setting.

For specific information on eligibility requirements and terms used here, see Disability Definitions and Documentation.

Students with specific learning disabilities are assisted through the Learning Disabilities Support Team.